Surge in Credit Card Disputes Strains US Merchants

Disputes over credit-card charges are skyrocketing, with US merchants reporting a staggering seventy-percent increase in chargeback misuse last year. This surge has seen consumers disputing over 100 million credit-card charges, amounting to an estimated $11 billion.

Disputes over credit-card charges are surging as shoppers learn how easy it is to get your money back. Erin Real reports.

The rise in disputes can be attributed to the streamlined processes introduced by credit card companies during the early stages of the pandemic. Initially designed to assist customers seeking refunds for canceled plans, these simplified procedures have. . .